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John Mike
Joined Oct 16, 2021
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Last activity Oct 22, 2021
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Latest activity by John Mike
John Mike created a post,
I am trying to create a ticket via API which captures my system location in tickets? Is there a way we can ignore or stop it?
Posted Jul 23, 2021 · John Mike
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John Mike commented,
Hi @..., I have done this but when we looking the report, the hierarchy drop-down showing full name like "SPAM::EMAIL", "SPAM:TICKET"...Is there a way we can make it display in reporting like "EMAIL", "TICKET" without hierarchy
View comment · Posted Jul 23, 2021 · John Mike
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John Mike commented,
Hi Nicole, Its questions? How to achieve the above request in zendesk?
View comment · Posted Jun 07, 2021 · John Mike
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John Mike created a post,
I have a "Reason" field with 5 choices.
I have a "Sub-Reason details" field with 15 choices.
When I select the "Reason" field choices #1, I want a subset of the "Sub-Reason details" to be available for choosing.
If I select "Reason" choice #2, a different subset of "Sub-Reason details" would show
Posted Jun 07, 2021 · John Mike
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