Jessica

Hi,

I have already configure mi ZeSetting and when I open my solution I can load teh widget, even I cna send a ticket to Zendesk, however, i would like to understand how it is working. I am using web widget contact form. In this case, when a ticket is send to zendesk by contact form widget, it creates the ticket through email inbox configured or directly in zendesk?

I appreciate it for your response

Thanks in advance

I would like to customize fields from Zendesk contactForm in javascript, for example remove Company name, zendesk logo and change the label on the send button. Is there any way to do that from javascript?