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Sebastian Schmidt
Joined Oct 16, 2021
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Last activity Oct 16, 2021
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Latest activity by Sebastian Schmidt
Sebastian Schmidt created a post,
Post Q&A - Tickets and email
Hello!
I need help with the following problem.
When a customer sends us an email (ticket)
And i try to like respond with like "Sending as open/waiting"
The customer doesent get my answer, but he get the answer from my trigger?
Like "Thanks for you email, you got number #0000"
How do i fix it so its my answer that get to him instead of the triggers?
Posted Jun 24, 2021 · Sebastian Schmidt
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