Beth Terry
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Recent activity by Beth Terry-
Hi Lou, I have a good start with what you provided with a few edits so I could sort by ticket count. At this point I have: Metrics: (Count) Tickets Rows: Requester name From there, I can select So...
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It seems that merging may be best so that all of the ticket information can still be affiliated with the user. Is there a downside to merging?
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I see that but it says the number is already being used by another user. When I search by phone number instead of user name, I find that as a separate "user" with a separate set of tickets. Is this...
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Yes, please! This would be very helpful. As others have stated, relying on email alerts or manually refreshing the browser are not reliable alternatives to having an auto-refresh feature similar to...