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Fabian Krenz's Avatar

Fabian Krenz

Joined Feb 10, 2022

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Last activity Jul 29, 2022

Head of Global Customer Services | Pre-Sales | Central Support | Geutebrück GmbH

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Latest activity by Fabian Krenz

Fabian Krenz commented,

CommentExtending Zendesk

Dear Zendesk Support, 

we're currently setting up the Time Tracking app and would like to know, if there is any possibility to delete particular times out of the tracking app?!

Following use case: an agent is typing the wrong time by accident, and would like to correct this time. Once a time is set, there seems to be no chance to delete the wrong time? A small button for each time would be great. Maybe make this as as option which can be activated in the settings... this small function would be important to us.

Many thanks, 
Fabian

View comment · Posted Feb 10, 2022 · Fabian Krenz

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