Fabian Krenz

Head of Global Customer Services | Pre-Sales | Central Support | Geutebrück GmbH

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Latest activity by Fabian Krenz
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    Fabian Krenz commented,

    With this new feature, is there a possibility that Agents can change or edit contacts which were orginally created during the request of a new ticket for their group?We will have 2x groups which ar...

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    Fabian Krenz commented,

    Dear Zendesk Support, we're currently setting up the Time Tracking app and would like to know, if there is any possibility to delete particular times out of the tracking app?!Following use case: an...