Danny B.
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Last activity
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Activity overview
Latest activity by Danny B.-
Danny B. commented,
Thank Rich Shupe. I totally understand where you are coming from. Just from an auditing perspective, which we experienced, once you allow anyone to update a "closed ticket", you are opening it to ...
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Danny B. commented,
I used to have this understanding that we would need to update a ticket even if it is close (same use cases as above), but with some realizations, a "close" ticket is a close ticket, you should nev...