Timur Dyushaliev
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Last activity
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Activity overview
Latest activity by Timur Dyushaliev-
Timur Dyushaliev commented,
Thank you, Eric, for the explanation and for the video, which shows that the workaround solves the issue. I will try it later and let you know. But for now, the crashes on Android is more important...
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Timur Dyushaliev commented,
Aahh.. I've got this. Now I know the reason, why my message "disappeared". Its status was "Pending approval" (as well as my current reply about the workaround) and it didn't pass. But another quest...
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Timur Dyushaliev commented,
And also, our crashes have been growing since I implemented attaching a file automatically (as a pre-selected file) on Android. Logs:CellBindHelper.java line 31zendesk.support.request.CellBindHelpe...
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Timur Dyushaliev commented,
That's weird... I was able to see the message for about 15-30 minutes. Even when I closed the web page and opened again via a link after some short period of time. But, after several hours, when I ...
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Timur Dyushaliev commented,
Why did you delete my last reply, where I explained why your workaround doesn't solve the problem (and even makes worse)? And you guys really call this "Community" after it?
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Timur Dyushaliev commented,
Okay. Thank you Eric. Much appreciated!
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Timur Dyushaliev commented,
I've created a simple demo project (also a free-trial demo account), which illustrates the problem. Can you please take a look? Thanks!link to the repo: https://github.com/TimurDyushaliev/zendesk_s...
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Timur Dyushaliev commented,
Hey Eric. Thanks for the response. What do you mean with "a simple example application"? Should I create a demo application (which also requires me to create a demo Zendesk Support account), build ...
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Timur Dyushaliev created a post,
Support SDK for iOS => Pre-selected attachments
Hello there! We’re using Support SDK for iOS (and also for Android, but this topic is about iOS version). Idk, can I call this an issue, but however, when we're adding pre-selected file attachments...
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Timur Dyushaliev commented,
In iOS configuring "Request" with tags to only HelpCenterUI works very well.