
Niclas Kårlin
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Total activity52
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Last activity
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Activity overview
Latest activity by Niclas Kårlin-
Niclas Kårlin commented,
Thanks Dan for reaching out. I got help from Zendesk support with this tip and that works. What I ended up is to include the actual HTML in my style.css, like this: .OrangeButton { color: white; b...
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Niclas Kårlin commented,
Are there any topics about this more than this? It's not so easy to work with "Zendesk HTML" as the documentation on w3 school do not always apply, afaik. I'm trying to make buttons...
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Niclas Kårlin commented,
No, but you can get access to our production system. Please send an email to support.agv "a" kollmorgen dot com and I will give you access.
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Niclas Kårlin commented,
It is working! Changed the colors and all. One issue still, when the chat window is open, the arrow is hidden. I tried to move it up, but bottom: 340px; did not change anything. Any clues?
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Niclas Kårlin commented,
We have pretty much a vanilla Copenhagen. Here is our sandbox
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Niclas Kårlin commented,
I get it to work a little bit, but the arrow don't show. I am thinking it has to do with the .svg format? Here you can (barely) see it showing up: Using Chrome and win7
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Niclas Kårlin commented,
Also please add a full editor to the Category and Section editors, and allow HTML. I created a new request.
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Niclas Kårlin commented,
Excellent! Another easy win would be the code block and code span, which are already available in the ticket editor. Why can't you simply use the same editor?
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Niclas Kårlin commented,
Would be helpful when linking to information in other articles in Zendesk. It is easier to show where to read if you can link to the chapter directly.
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Niclas Kårlin commented,
I works very well in tickets. Frustrating that those are not available in Article.