Paul

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to set Requester:Organization from Triggers

We still really need this feature as this is a consistent manual task for us.  The email channel dictates where the customer found us and in particular for us dictates their geographical area.  The...

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• Paul
• Created January 03, 2018 13:49
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to set Requester:Organization from Triggers

Very much echoing the above our main interest would be to give a user an organisation based on the email address that their request comes in on.  This would allow us to direct and order the enquiry...

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• Paul
• Created June 24, 2017 15:53
• 2 votes