
Patricia-c Palmer-C
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Total activity13
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Last activity
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Activity overview
Latest activity by Patricia-c Palmer-C-
Patricia-c Palmer-C commented,
Please provide more of an update than "on our radar." This is a very important feature that is missing and therefore causing extra work for our agents and often results in customers that have to u...
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Patricia-c Palmer-C commented,
We just signed on as a customer for Zendesk for a pilot. This missing feature (audible notifications for transferred chats) is crucial to proper flow of information between our agents. We are try...