Shawn Pillsbury

Joined Aug 30, 2022

Last activity Sep 11, 2023

Tech Manager, Covenant Eyes

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Latest activity by Shawn Pillsbury

Shawn Pillsbury commented, September 11, 2023 13:49

CommentSetting up and using Text

Your process is awful.

I submitted the request, and you reply to someone else in my company.
On another project, I registered with Twilio on Twilio's secure web site for SMS to other countries and had no issues with EIN, etc. ZERO.
Zendesk has us using Google Docs for this process!!!!! Secure???? NO!!!!
Zendesk has us verifying our EIN through a private company called "www.hipaaspace.com". I have to create an account to do this!!!!!

View comment · Posted Sep 11, 2023 · Shawn Pillsbury

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Shawn Pillsbury commented, April 17, 2023 18:32

Community comment Feedback - Voice (Talk)

Same issue! Any chance you could fix this design flaw two years after it was reported in this thread?

View comment · Posted Apr 17, 2023 · Shawn Pillsbury

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