Shahrooz Kamali
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Last activity
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Activity overview
Latest activity by Shahrooz Kamali-
Shahrooz Kamali commented,
Does access to the bot builder require system admin privileges? Is this a feature that a Knowledge Management specialist should own, or should it be owned by the system admin team?
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Shahrooz Kamali commented,
We have a few articles that are currently restricted to agents and admins, and I am looking for a way to provide read-only access to these topics to our internal users (employees). Is there a way t...