Serge
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Total activity13
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Last activity
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Activity overview
Latest activity by Serge-
Serge commented,
https://support.zendesk.com/hc/en-us/community/posts/4486825535258-What-is-the-Access-log-API- Quote (1st official comment): A large part of our frontend uses a tool called GraphQL. For the purpose...
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Serge commented,
Greg Katechis More than 2 years ago since you mentioned that we should "rapidly" get the Open API spec.. Any news and/or ETA? It feels ever more awkward as it seems as if you are using GraphQL your...
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Serge commented,
I agree with Ruth..I just noticed that the agent full name is exposed when using "{{ticket.comments_formatted}}". This is quite a dramatic fail from Zendesk to be honest... You are exposing PII of ...
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Serge commented,
I would like to add block of text, ideally formatted with bold, italic, paragraph etc.. But really just the ability to add text without any input required from the user..
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Serge created a post,
Add the ability to add custom fields with just... text
In order to add more context, description, explication to a form; I would like the ability to add a custom field with simply some text (ideally which would support some basic HTML tags). I spent a ...
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Serge commented,
This logic / flexibility is what I'm asking indeed.
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Serge commented,
The opposite actually: Most of the forms to be restricted to user authenticated through our system; but a handful amount of forms opened to anyone (anonymous contact)
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Serge commented,
Hey there.I'm trying to add a bit more finesse than the "all or nothing" approach but I struggle and would appreciate your assistance. While I want for most of the tickets to come from authenticate...