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Karyn Close
Joined Nov 23, 2021
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Last activity Oct 12, 2022
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Latest activity by Karyn Close
Karyn Close commented,
CommentExplore basics
It looks like Focus is no longer available.
View comment · Posted Oct 12, 2022 · Karyn Close
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Karyn Close commented,
CommentBusiness rules
I'm not able to get this placeholder to work in a macro. I've tried substituting the key name for the ID as well and neither work. The Org Custom field (text) is correct and has data. The Org is also associated with the requester. Logically, it should work but does not.
{{ticket.organization.custom_fields.}}
View comment · Edited Nov 23, 2021 · Karyn Close
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