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Alex Almanza
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by Alex Almanza
Alex Almanza created a post,
Post Feedback - Chat and Messaging (Chat)
Hello Support,
I am aware that currently the chat timeout period for idle visitors chatting through desktop is 20 minutes, and 5 minutes via mobile. The fact that neither are customisable has been a concern to our team for quite some time now.
Are there any plans to make the timeout adjustable? if not, what are your suggestions to avoid these early timeouts, mostly speaking of chats via mobile SDK.
Thanks in advance,
Alex
Posted Sep 20, 2017 · Alex Almanza
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