Anastasiia Jacobsen

Total activity

8
Last activity

March 29, 2022 13:45
Member since

January 17, 2022 13:14
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0 users
Followed by

0 users
Votes

1
Subscriptions

3

Activity overview

Latest activity by Anastasiia Jacobsen

Anastasiia Jacobsen commented, March 29, 2022 13:45
Hi Orsolya, Thank you for taking care of this. Yes, I am aware. We have our system closed and available only for logging in users. I am looking forward to the change! Regards, Anastasiia
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- Anastasiia Jacobsen
- Created March 29, 2022 13:45
- 0 votes
Anastasiia Jacobsen created a post, February 23, 2022 00:08
Explore for Help Desk statistics - user data
1. Community
2. Feedback - Reporting and analytics (Explore)
Hi, I noticed there were some posts and comments that Zendesk users need to have customer data statistics to be recorded and reported (not just # views), but also:- what company has viewed article...
- Anastasiia Jacobsen
- Created February 23, 2022 00:08
- 2 followers
- 2 comments
- 4 votes
Anastasiia Jacobsen commented, February 21, 2022 15:10
Hi Marie-Cathine, Thanks, I could not find it in ticketing system neither. Where can I submit feature request for Explore to be able to see number of people logged in and who, when, and what view...
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- Anastasiia Jacobsen
- Created February 21, 2022 15:10
- 0 votes
Anastasiia Jacobsen commented, January 17, 2022 13:14
Hi Dave! Does that mean, I cannot sort out our company Guide testers that login from personal accounts, from real users? Regards, Anastasia
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- Anastasiia Jacobsen
- Created January 17, 2022 13:14
- 0 votes

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