Avatar

Ludovic Sivagoumar

  • Total activity
    7
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    1
  • Subscriptions
    3

Activity overview

Latest activity by Ludovic Sivagoumar
  • Avatar

    Ludovic Sivagoumar created a post,

    Email Sent Duplicate

    Hello,   I have an automation which does the following action : When my Zendesk ticket goes to the status "To be deployed", an email is send to the requester, in order to tell him that his bug will...

  • Avatar

    Ludovic Sivagoumar created a post,

    Automation Jira-Zendesk Error Message

    Hello, I have created an automation in order to link Zendesk and Jira. When my Jira ticket is updated with a new status, my Zendesk ticket must be updated with a new status.  But, I have an error m...

  • Avatar

    Ludovic Sivagoumar created a post,

    Zendesk Explore Waiting Time

    Hello, I have created a query in Zendesk Explore. The goal of this query is to measure the average time that agents are taking in order to create a Jira issue when there is a bug on our software. T...