Ludovic Sivagoumar
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Total activity7
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Last activity
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Activity overview
Latest activity by Ludovic Sivagoumar-
Ludovic Sivagoumar created a post,
Email Sent Duplicate
Hello, I have an automation which does the following action : When my Zendesk ticket goes to the status "To be deployed", an email is send to the requester, in order to tell him that his bug will...
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Ludovic Sivagoumar created a post,
Automation Jira-Zendesk Error Message
Hello, I have created an automation in order to link Zendesk and Jira. When my Jira ticket is updated with a new status, my Zendesk ticket must be updated with a new status. But, I have an error m...
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Ludovic Sivagoumar created a post,
Zendesk Explore Waiting Time
Hello, I have created a query in Zendesk Explore. The goal of this query is to measure the average time that agents are taking in order to create a Jira issue when there is a bug on our software. T...