Richard Dale

1. Community
2. Feedback - Ticketing System (Support)
3. SMTP Email delivery method

This continues to happen approximately once a month for us. It's not a pleasant situation when the customer things we're ignoring them but the email is stuck on a mail queue somehwere with zero not...

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• Richard Dale
• Edited February 09, 2022 09:20
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. SMTP Email delivery method

This is urgently required. We've had a situation twice in the last month where emails to _all_ Yahoo users were delayed due to Yahoo temporarily deferring emails due to spam complaints. The real pr...

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• Richard Dale
• Created November 22, 2021 00:31
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. SMTP Email delivery method

Scenario for the last week:  All Zendesk replies to users with @yahoo.com or @ymail.com have been delayed then (after 5 days) bounce back to us. Bounce messages are coming back fro multiple Zendesk...

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• Richard Dale
• Created October 25, 2021 05:05
• 2 votes