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Digital Reality Corp
Joined Nov 17, 2022
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Last activity Nov 17, 2022
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Digital Reality Corp commented,
CommentEnd users and organizations
Hi there.
I am wanting to know if we can assign a ticket to an organization that is the receiver or is cc'd in on a conversation.
If a ticket is submitted by a client it gets assigned to their organization but if we send an email to a user in an organization it doesn't get assigned to the organization.
Is there a way to do this?
Thanks
View comment · Posted Nov 17, 2022 · Digital Reality Corp
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