Oksana Segedenko

We are testing Chat Professional for IOS SDK.

We make a request from the iOS application by sending the agent's authorization. But, we get an error: MissingOrInvalidAuthentication. When we try to make the test request as in example just in the terminal we have the same error: MissingOrInvalidAuthentication.
The documentation says: You can use your email and password to access the API.
Please clarify about the email and password. Whose should they be? We set in the parameters the login and password that we have for the agent, but we still receive the same error.

     But on request “https://exmohelp.zendesk.com/api/v2/user_profiles?identifier=acme:customer:email:jdoe@example.com”
     we get an error {“id”: “6a8cf907c9115036-DUB”, “code”: “MissingOrInvalidAuthentication”, “title”: “Invalid or Missing Authentication”}
     What login and password should we transfer? Which account/e-mail should they belong to?

Hi!

How to rename standard fields that appear for a client at the beginning of a chat:
“What is your name” and “What is your email address”. We need another text.

https://zendesk.github.io/mobile_sdk_iOS_jazzy_docs/Classes/ChatFormConfiguration.html

The ChatFormConfiguration class referenced takes name, email, phoneNumber, department
each of which in its turn is a FormFieldStatus enum type in which you can choose any of
required optional hidden types and there is no way to change the display of these fields according to the documentation.
Yes, we know that there is a public var description: String {get} but this field has only get, there are no methods of its setup, and most likely it is there just to comply with the CustomStringConvertible protocol.
It seems that according to this documentation, there is no possibility to change the display text?