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Marco Nasuelli

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Latest activity by Marco Nasuelli
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    Marco Nasuelli commented,

    1. Explore
    2. ...
    3. Building reports
    4. Metrics and attributes for live chat

    Hello everyone,  we have a 3rd party chatbot that transfers chats to two different departments in case a human operator is needed.  How can i calculate the chats transferred by human operators from...

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    • Marco Nasuelli
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