Jane.

For alignment, three different classes (.align-left, alight-right, .align-center) that I apply using either <div> or <span> in the article code. A bit ackward, but workds.

For wrapping, I really don't have a clue. I have actually messed with using tables, but that is a lot of manual effort and there are issues depending on the display resolution of the browser window.

To have the ability to make a picture bigger, I added the following to our style sheet:

.collapsed img {
border: none;
box-shadow: 0 .5em .5em 0 #202020;
}

img.collapsed:hover {
-ms-transform: scale(2); /* IE 9 */
-webkit-transform: scale(2); /* Safari 3-8 */
transform: scale(1.75);
transform-origin: left top;
}

When I insert an image, I edit the html code to be:

...where width and height are smaller versions of the original image. When I hover over the image, it transforms to the scale I set in the stylesheet (i.e., 1.75 times the displayed image). The top-left corner is anchored, and the image expands down and to the right.

There is all sorts of stuff you can do with transform, so it is something worth taking a look at.

For ZENDESK FOLKS, it would be nice if the article editor would actually look at our stylesheets and allow us to choose the class to use for an html tag from a drop-down of available classes. Right now, all I see is Paragraph, Heading 1, Heading 2, Heading 3, and Heading 4. Couldn't the lookup show me all the styles from the stylesheet in the order they appear and be sensitive to my cursor location, for example:

If I am in a paragraph with no selected text, I would see all paragraph-level classes.
If I have selected text, I see all text-level classes.
If I have selected an image, I see all image classes.
If I am in a cell on a table, I see all <td> classes.
etc...

They should be listed in the order they appear in the style sheet, which allows me to modify the list to put my most used ones at the top.