Sara Beaudet
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Total activity6
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Last activity
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Activity overview
Latest activity by Sara Beaudet-
Sara Beaudet commented,
Echoing Josh's comment above. I'm super excited about the custom ticket statuses, but it isn't showing up on my account either. Edit: We haven't enabled Agent Workspaces which is likely why. It m...
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Sara Beaudet created a post,
View filters: Latest Updater field
It'd be immensely helpful if I could create a view which filters by the last person to update a ticket. I have some tickets which remain Open to avoid certain automation, and I'd appreciate being a...
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Sara Beaudet created a post,
Some email updates contain easily accessible links to the ticket, others don't
Hey guys! Something my teammates and I have noticed is that some ticket responses will generate a hyperlink to the ticket on the ticket's number: But then other tickets don't: I think this might ...