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James Balata

Joined Oct 28, 2021

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Last activity Oct 28, 2021

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James Balata commented,

CommentSingle sign-on

I have set up SAML SSO with my IdentityProvider4 and am able to sso in fine. Is there a way to use my system's GUID to identity a zendesk user, instead of email?

I see API PUT/POST calls to update/add User Identity type to email, twitter, etc., but nothing regarding a generic ID.

Possibly external_id, but how can I specify Zendesk to accept this?

View comment · Posted Oct 28, 2021 · James Balata

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