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Julia

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Recent activity by Julia Recent activity Votes
  • Starring e-mails in Sell

    Not planned

    Feature Request Summary:  It should be possible to star e-mails in Zendesk.  Description/Use Cases:  When a customer sends an email that the Sell user wants to easy retrieve in a later stage he/s...

  • Attachments icon on contact card

    When a customer send an email with an attachment, you can see the attachment icon in the Communication Center.  However, when you go to the contactcard, the icon is not visible. You can only see th...

  • Permissions for deleting e-mails/notes

    Feature request summary: It would be great that if you are using a user hierarchy, Admins can have additional permissions to delete notes and emails.  Use case:A manager wanted to delete an email f...