Riat A

1. Bots and automation
2. Custom bots and bot building documentation
3. Using the Make API call step in a conversation bot

Hello, I have a question: Have you considered incorporating variables into the ticket contexts? Currently, I don't see any provision for variables in the JSON payload `/api/v2/tickets/xxxxx.json`. ...

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• Riat A
• Edited June 27, 2023 07:56
• 0 votes

1. Bots and automation
2. Custom bots and bot building documentation
3. Using the Make API call step in a conversation bot

Hi, I hope this message finds you well. I would like to address an issue regarding the current functionality of the Live Chat and Messaging tools. Previously, in Live Chat, we had the ability to se...

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• Riat A
• Created June 21, 2023 13:36
• 0 votes