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Sylvain Buttazzoni
Joined Feb 28, 2022
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Last activity Nov 09, 2023
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Latest activity by Sylvain Buttazzoni
Sylvain Buttazzoni commented,
Hi,
For the this part Creating the standard calculated metric, Here are some corrections:
Does not work:
DATE_DIFF([Views - Date],[Article created - Date],"nb_of_days")
Work :
DATE_DIFF([Engagement - Date],[Article created - Date],"nb_of_days")
Does not work:
IF (VALUE(Days between creation and view) <= 30) THEN
SUM(Views)
ENDIF
Work:
IF (VALUE(Days between creation and view) <= 30) THEN
SUM(Article views)
ENDIF
View comment · Posted Mar 20, 2023 · Sylvain Buttazzoni
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Sylvain Buttazzoni commented,
Hi @..., What is the status of these SLA?
Thank you in advance for your feedback!
View comment · Posted Apr 13, 2022 · Sylvain Buttazzoni
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Sylvain Buttazzoni commented,
Hello,
when will it be possible to pause SLA? Each workflow is different from one company to another, and this absence is very constraining.
In the meantime, why not create a new SLA policy including only the Open status?
Thanks in advance for your feedback
View comment · Posted Mar 10, 2022 · Sylvain Buttazzoni
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