Ashley Johnson

The solution to this problem was that Zendesk has an admin option called enable multiple organisations for users which is not enabled by default. That API error message isn't clear, but enabling this option allowed me to add the organisation memberships.

 

Thanks Jason, I've just tested with this:

{
  "organization_memberships":[
    {
      "user_id":388246483398,
      "organization_id":360599321098
    },
    {
      "user_id":388246483398,
      "organization_id":360599321218
    },
    {
      "user_id":388246483398,
      "organization_id":360599321238
    },
    {
      "user_id":388246483398,
      "organization_id":360599321278
    },
    {
      "user_id":388246483398,
      "organization_id":360599321338
    }
  ]
}

Sorry, I was trying to show the format, but made it confusing.

If I send one membership in the body, it appears to work. If I send more than one membership, I get that error.

I'm trying to send a POST request to /api/v2/organization_memberships/create_many but always get this response:

error: TooManyValues
description: Parameter organization_memberships cannot specify more than 1 values
max_count: 1

Which seems odd for a create_many endpoint. The request body is

{
  "organization_memberships": [
    {
      "user_id":388246483398,
      "organization_id":360606612137
    }
  ]
}

Just wondering if anyone has seen this before, and have any ideas what the problem might be? Any help would be most appreciated.