Brian Haine
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Total activity6
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Last activity
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Activity overview
Latest activity by Brian Haine-
Brian Haine commented,
As a new ZD customer, so far the SLA feature is very useful. we have found a few things that we would like to modify. 1st is an SLA option that doesn't get paused. it is all too easy for an agent t...
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Brian Haine created a post,
Images in email signatures
Our agents & customers want to see our logo as part of the agent signature. Currently, it only works as an Image URL link which gets blocked by most companies in outlook. (which looks terrible)this...
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Brian Haine commented,
Role & groups would be huge