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Patricia David's Avatar

Patricia David

Joined Dec 11, 2023

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Last activity Jan 27, 2025

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Patricia David commented,

CommentTicket automation and collaboration

Hello! This article mentions that English is the only supported language for custom intents, however, is it possible to edit only the intent names to Portuguese?

The intents created by Zendesk can have their names edited, as explained in the article linked here: https://support.zendesk.com/hc/pt-br/articles/6298065502874-Visualiza%C3%A7%C3%A3o-e-gerenciamento-de-previs%C3%B5es-de-triagem-inteligente#topic_qbn_ln3_fzb

Thanks

View comment · Edited Jan 27, 2025 · Patricia David

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