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Patricia David
Joined Dec 11, 2023
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Last activity Jan 27, 2025
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Latest activity by Patricia David
Patricia David commented,
CommentTicket automation and collaboration
Hello! This article mentions that English is the only supported language for custom intents, however, is it possible to edit only the intent names to Portuguese?
The intents created by Zendesk can have their names edited, as explained in the article linked here: https://support.zendesk.com/hc/pt-br/articles/6298065502874-Visualiza%C3%A7%C3%A3o-e-gerenciamento-de-previs%C3%B5es-de-triagem-inteligente#topic_qbn_ln3_fzb
Thanks
View comment · Edited Jan 27, 2025 · Patricia David
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