Chris Haussler
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Last activity
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Activity overview
Latest activity by Chris Haussler-
Chris Haussler created a post,
Required form fields for ticket submission need to be required for all roles
Currently, if an agent submits a form on behalf of an end-user, the form does not ensure required fields are filled-out. This allows essential questions to go un-answered, requires manual follow-up...
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Chris Haussler commented,
The link in the Business Schedules section: What timezone applies to my business hours? ...throws a 404 page not found.
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Chris Haussler commented,
This article is missing a key piece of information. When the G Suite admin is setting up forwarding, what destination address should be provided? Is it the default Zendesk Support address in admin...