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Sai Praneeth
Joined Jun 13, 2022
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Last activity Sep 12, 2022
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Latest activity by Sai Praneeth
Sai Praneeth commented,
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Sai Praneeth created a post,
How to upload bulk data in zendesk sell. Is there any API or any option?
Posted Sep 12, 2022 · Sai Praneeth
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Sai Praneeth created a post,
Hello Team,
I have a scenario like the below,
A parent ticket should not close until the child ticket completes.
Here agents create a child ticket via side conversation, tickets created/assigned for themself. Child tickets are internal communication with the team and additional development work and other factors. Here process needs without solving a child ticket parent should not be closed.
Please help with this requirement.
Posted Jun 13, 2022 · Sai Praneeth
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