JON RONCAL GOMEZ

1. Messaging
2. ...
3. Zendesk messaging
4. About proactive messages

Hello! I need to translate the proactive message depending on the user's language.I tried by using dynamic content but it doesn't work.  What should I do? Thanks!    

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• JON RONCAL GOMEZ
• Created April 10, 2023 13:56
• 0 votes

1. Agent guide
2. Ticket automation and collaboration
3. Closing and reopening side conversations

Hello! I have a problem with my side conversations; if my parent ticket is closed but I get a reply on my side conversation I have no information that I get an answer on that side conversation as t...

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• JON RONCAL GOMEZ
• Created January 27, 2023 14:11
• 0 votes