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Jen Cobb

Joined Jun 14, 2022

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Last activity Jun 14, 2022

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Jen Cobb commented,

CommentTicket management

Is there a way to whitelist keywords in Suspended tickets? We are listed on a medical website as a provider for a particular service and when a patient fills out the questionnaire it automatically comes to our info@ email that routes to Zendesk. The email address is that of the patient but the subject line is always the same. 

View comment · Posted Jun 14, 2022 · Jen Cobb

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