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Lucia Rieur

Joined Nov 19, 2021

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Last activity Aug 31, 2022

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Latest activity by Lucia Rieur

Lucia Rieur commented,

CommentBuilding reports

I'm very excited to see these metrics now showing in pre-built dashboards. Thanks, Zendesk!

My question now is this: If Zendesk believes a ticket was created based on a specific search term, is it possible to see which tickets make up the 'Tickets Created' metric? I'm not seeing a way to do this.

Thanks!

View comment · Posted Nov 19, 2021 · Lucia Rieur

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