GDK

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Talk: Allow Reporting on Agent Availability

This would be tremendously helpful. Looking forward to the EAP - Any update on the timeline for such?We will gladly provide further feedback once available.For us it will be crucial as much for ind...

• View comment
• GDK
• Created July 21, 2022 00:27
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Forced to send automatic emails? This really should be fixed....

We really need this as well.We are intending to use JWT SSO, and do not want any pre-populated users to be sent welcome e-mails. please help.

• View comment
• GDK
• Created December 30, 2021 00:41
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Talk: Allow Reporting on Agent Availability

Yes, Please - this is indeed a basic feature I was expecting would be included as a newer user here.

• View comment
• GDK
• Created December 28, 2021 18:27
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Separate Permissions for Approve and Publish in Guide

I agree this would be extremely useful.

• View comment
• GDK
• Created December 23, 2021 16:12
• 0 votes

1. Email
2. ...
3. Formatting and customizing your email
4. Enabling personalized email replies

Just wanted to let you know there's a duplicate broken link in the Using external email addresses with personalized email replies section - seems like it was left behind from some link updating eff...

• View comment
• GDK
• Created December 17, 2021 04:34
• 0 votes