Paul Shaaf

Total activity

12
Last activity

November 10, 2021 23:05
Member since

November 09, 2021 23:02
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7
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Activity overview

Latest activity by Paul Shaaf

Paul Shaaf commented, November 10, 2021 23:05
Brandon Tidd no worries. Let me know if easier to take this discussion offline.
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- Paul Shaaf
- Created November 10, 2021 23:05
- 2 votes
Paul Shaaf commented, November 10, 2021 23:00
Hi Brandon Tidd, if you refer back to my comment, you will see that I in fact am including the Updater name attribute and still experiencing the same problem. Please let me know if you are still ha...
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- Paul Shaaf
- Created November 10, 2021 23:00
- 5 votes
Paul Shaaf commented, November 10, 2021 22:45
Hi Brandon Tidd, thanks but not sure this addresses the issue. I still see an Agent's name on tickets they've commented on outside of the date I am filtering for. For example, I'd like to view how...
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- Paul Shaaf
- Created November 10, 2021 22:45
- 4 votes
Paul Shaaf commented, November 09, 2021 23:03
Having exact same problem as Daniel Chikanov Need to isolate agent updates vs ticket updates. zendesk - please advise
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- Paul Shaaf
- Created November 09, 2021 23:03
- 1 vote

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