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Silo Support

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Activity overview

Latest activity by Silo Support
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    Silo Support commented,

    1. Community
    2. Zendesk Suite Q&A
    3. Light Agent Training Material

    I ended up creating a minute video to share with the teams, as it was to much to ask them to go through the full training pack only to be told, you can forget pretty much everything you just saw! 

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    • Silo Support
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    Silo Support created a post,

    Light Agent Training Material

    1. Community
    2. Zendesk Suite Q&A

    I'm creating a training pack for our Light Agents, and I'm looking for training videos or a comprehensive training pack for them. I've looked in multiple places and asked the Bot, but I'm coming up...

    • Silo Support
    • Created
    • 12 followers
    • 2 comments
    • 6 votes