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Juliane Gangl's Avatar

Juliane Gangl

Joined Feb 23, 2023

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Last activity Jan 29, 2025

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ACTIVITY OVERVIEW

Latest activity by Juliane Gangl

Juliane Gangl commented,

Community comment Feedback - Help Center (Guide)

we did it over dynamic content. :) i can easily arrange and choose the articles i want to display in that section 

View comment · Posted Jan 29, 2025 · Juliane Gangl

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Juliane Gangl commented,

Community comment Feedback - Help Center (Guide)

View comment · Posted Nov 20, 2024 · Juliane Gangl

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Juliane Gangl commented,

Community comment Feedback - Help Center (Guide)

I have the same issue.

View comment · Posted Apr 17, 2023 · Juliane Gangl

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Juliane Gangl created a post,

Post Feedback - Chat and Messaging (Chat)

Within the classic web widget it is possible to read articles and also watch videos.

I would like to activate Messaging and build up flows for a better user experience.
Unfortunately, the options (read articles and watch videos) are not available within the new widget. The customer is forwarded from the widget to the help centre. The user experience is awful.
When will this issue addressed and fixed?

Posted Apr 11, 2023 · Juliane Gangl

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Juliane Gangl commented,

Community comment Feedback - Help Center (Guide)

any news here?

 

View comment · Posted Apr 03, 2023 · Juliane Gangl

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