Recent searches
No recent searches

Patricia Butcheck
Joined Feb 22, 2023
·
Last activity Apr 19, 2024
Following
0
Followers
0
Total activity
8
Vote
1
Subscriptions
4
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Patricia Butcheck
Patricia Butcheck commented,
Adding to the group; we have SLAs that are measured in minutes and not hours. Hopefully an update will be released. Adding note to keep informed of any announcements.
View comment · Posted Apr 19, 2024 · Patricia Butcheck
0
Followers
0
Votes
0
Comments
Patricia Butcheck commented,
apologies for the delay; yes I did receive and thank you. We already have this setting applied, and I got distracted by further investigations. Please feel free to close this ticket with my appreciation.
View comment · Posted Oct 25, 2023 · Patricia Butcheck
0
Followers
0
Votes
0
Comments
Patricia Butcheck commented,
I guess I'm here to chime in. We are struggling to manage the various cross-team engagements when our agents cannot see the tickets they are following in the same place where they find tickets they are assigned.
View comment · Posted Feb 22, 2023 · Patricia Butcheck
0
Followers
1
Vote
0
Comments