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Eric Glaskin

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Latest activity by Eric Glaskin
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    Eric Glaskin commented,

    Hi Dave, so instead of Zendesk making this a ticket field that we can use for setting up a view like we used other fields, we have to learn how to create a macro and try to get it working that way?...

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    Eric Glaskin commented,

    adding support for this. new to zendesk, thought I messed something up in the setup because my team has been telling me they are getting emails about tickets they are added as follower to, but can'...