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Elisabetta Carli

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Latest activity by Elisabetta Carli
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    Elisabetta Carli commented,

    1. Explore
    2. ...
    3. Building reports
    4. Reporting with tags

    I am trying to report on Reopened Ticket Rate (%) excluding all tickets that have a "thank you" tag. I tried to use a filter to exclude the tag in question, but, as already discussed in multiple th...

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