Jordan Moore
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Total activity81
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes47
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Subscriptions11
Activity overview
Latest activity by Jordan Moore-
Jordan Moore commented,
WHYYYYYYYYYYYYYYYYYYYYYY Can Zendesk not address customer requests. People have been asking for you to have an option to disable Follow-Ups since 2017 on here (SIX YEARS). It has caused a major mes...
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Jordan Moore commented,
We're perfectly fine with our views. We're not struggling at all to manage the views. Our struggle is with the cap on the number. We'll likely be adding another 50 views this year to begin building...
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Jordan Moore commented,
Salvador Vazquez 30 is nowhere near enough. Just one of our assignee groups, has 17 workqueue for different business processes. We have more than 10 assignee groups, each with their own set of queu...
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Jordan Moore commented,
FYI, Zendesk...138 people voted on this. What was the point of asking people to vote on this if there was no intent on implementation? Turn on categories and nesting.
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Jordan Moore commented,
Mark Pinfold appreciate the suggestion. We're already using Lovely Views...it works, But we we're just fed up with having to constantly buy some third party app to accomplish what honestly should j...
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Jordan Moore commented,
EJ they are neverrrr going to implement this enhancement. We've been begging for it. So long as Zendesk has become comfortable with subsidizing development to their third party marketplace, they ha...
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Jordan Moore commented,
Yet again, another think that Zendesk painful got wrong. People have asked for this for years. Create the bulk delete already. What's the hold up?
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Jordan Moore commented,
Yosef CohenCohen Thank you for the option. But we really do not want a top menu drop-down. We need a full screen views dashboard similar to LovelyViews, with left-hand navigation. We have over 100+...
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Jordan Moore commented,
We have only been live for 6 months, and we already have 83 views (all needed to manage work queues). The limit needs to be majorly increased. If you even have a handful of assignee groups, you wil...
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Jordan Moore commented,
PLEASE TURN THIS BACK ON. There is no valid reason for it not to be on. Once again, were faced with having to find some sort of cumbersome, subpar, app that doesnt do the job. Our internal team n...