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Rocky Ramirez
Joined Nov 19, 2021
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Last activity May 02, 2022
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Latest activity by Rocky Ramirez
Rocky Ramirez created a post,
Is there a way to add a signature image automatically to Support tickets? I have only seen documentaion on Sell, but this is for Support section.
Posted May 02, 2022 · Rocky Ramirez
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Rocky Ramirez created a post,
Hello, Is Zendesk able to take supplied information in email and create a support ticket?
For example, customer sends email to our support team, I want a ticket to be created with the supplied information in email. Can Zendesk somehow pull Name, Date, PO#, and problem they are having if we use specific keywords in email?
Thanks
Posted Jan 17, 2022 · Rocky Ramirez
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