Steve Plichta

Total activity

29
Last activity

March 28, 2023 19:28
Member since

December 16, 2021 19:39
Following

0 users
Followed by

0 users
Votes

4
Subscriptions

22

Activity overview

Latest activity by Steve Plichta

Steve Plichta commented, March 28, 2023 19:28
We are only allowed to use Chrome in our org. What is the status of fixing the Chrome download bug?
- View comment
- Steve Plichta
- Created March 28, 2023 19:28
- 0 votes
Steve Plichta commented, January 11, 2023 20:33
Moss Jen C, I may be mistaken, but I believe all that you'd need to do in order to be able to use the custom agent statuses but NOT have anything automatically assign tickets to agents would be to ...
- View comment
- Steve Plichta
- Created January 11, 2023 20:33
- 0 votes
Steve Plichta commented, August 18, 2022 20:51
In the article above, it was mentioned that... 'An agent must have fewer open tickets or active messaging conversations than the defined maximum capacity for that channel to have spare capacity' ...
- View comment
- Steve Plichta
- Created August 18, 2022 20:51
- 3 votes

Powered by Zendesk