Vivek Buthello
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Last activity
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Activity overview
Latest activity by Vivek Buthello-
Vivek Buthello created a post,
Multiple series for Ticket nummber
We get tickets for issues multiple clients but the concern/issue is related to same concern. We use to escalate this to development team while escalating/assigning to development instead of assigni...
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Vivek Buthello created a post,
Chat Bot: Cant give welcome text in social media
when we use Bot in Social media, When client DM it search DM text instead of offering Bot Flow.
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Vivek Buthello commented,
As observed Zendesk Bot wont allows user to Jump on Top or beginning even when they communicating with Bot but it gives Start Over button if they search something not listed in Guide, so cant we ge...