Katrina Greeves

1. Community
2. Discussion - Tips and best practices from the community
3. Back up your Help Center articles at the click of a button!

Felix Stubner We've received the same "Startindex" error as iQmetrix  We also have multiple languages to back up. Also running an Admin profile, with the app as an admin. Any ideas?

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• Katrina Greeves
• Created September 07, 2022 02:20
• 0 votes

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Help center templating cookbook

Is it possible to filter search results by label?  e.g Article 1 is labelled AArticle 2 is labelled BArticle 3 is labelled A C I'd like to add a sidebar filter for each label. If I select filter A,...

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• Katrina Greeves
• Created August 08, 2022 14:52
• 0 votes

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. CAPTCHA FAQs

Agree with David Bjorgen this doesn't seem to be rare as we've also had escalating issues with this for the last month across both staff and end users. We have also heard from one of our partners t...

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• Katrina Greeves
• Edited July 25, 2022 08:16
• 4 votes

1. Community
2. Zendesk Suite Q&A
3. Is there a way to disable reCAPTCHA for clients?

Hi @jim that was a really fast response! Perhaps while I have your attention, you can help me resolve #10496319, which is related to this captcha issue and is tainting the experience for our client...

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• Katrina Greeves
• Created June 15, 2022 23:14
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Is there a way to disable reCAPTCHA for clients?

Hey ZD team, perhaps you can remove the first comment (it's spam)?

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• Katrina Greeves
• Created June 15, 2022 22:26
• 0 votes