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Anton Olenev

Joined Dec 29, 2021

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Last activity Dec 29, 2021

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Latest activity by Anton Olenev

Anton Olenev commented,

CommentCustomer service best practices and recipes

Hey Zendesk experts,

I need to set up a custom disclaimer in an agent signature depending on the group that a ticket belongs. I thought I can use ticket.group.name with dynamic content but you don't support 'ticket' in signatures. What can I use instead? 

And +1 to Luke's claim.

View comment · Posted Dec 29, 2021 · Anton Olenev

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