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Alessia Cipriano's Avatar

Alessia Cipriano

Joined Feb 25, 2022

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Last activity Jul 24, 2023

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Latest activity by Alessia Cipriano

Alessia Cipriano commented,

Community comment Q&A - Tickets and email

My team is having the same issue. 

We create a new ticket, send to the client, and they do not receive our initial email. It is only after we reply again to the thread that they receive the email and only then can they see the thread with out initial email. 

Comments are set to public. 

What are we missing? 

View comment · Posted Jul 24, 2023 · Alessia Cipriano

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Alessia Cipriano commented,

CommentBuilding reports

When building a query I dont see a way input a 'date range' for the data. How can i have the query only show only the data from (for example) January 1-31 or the last quarter? thank you

View comment · Posted Feb 25, 2022 · Alessia Cipriano

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